Refund Policy

Refund / Cancellation Policy

OVERVIEW
This site is run by GENYZ Services Private Limited under the name NavKiran. The terms “we”, “us” and “our” allude to NavKiran. NavKiran offers this platform, including all services, information and tools present on this website to the user upon his acceptance of the terms, conditions, notices and policies that are stated here.
By visiting our website or by availing our services, you participate in our “Service” and consent to be bound by the accompanying Terms and Conditions (“Terms of Service” and “Terms”). These Terms of Service are applicable on every user of this website. The term “user” includes without limitation users who are mentors, mentees, browsers and contributors of content.
Kindly go through these Terms of Service cautiously prior to accessing our site. By using or accessing any part of our website, you automatically consent to be bound by these Terms of Service. In the event that you not consent to the terms and conditions of the agreement, you may not access or use the site for any of its services. If these Terms of Service are viewed as an offer, your acceptance is expressly restricted to these Terms of Service.
Any new updates or features which are added to the current store will likewise be subject to the current Terms of Service. The most current version of the Terms of Service can be reviewed by you anytime on this page. We reserve the authority to change, update or replace any part of the current Terms of Service by posting updates on our site. It is your responsibility to check this page occasionally for changes. Your continued access or use of this website after posting of any updates or changes will be considered as your acceptance to those changes.

SECTION 1 – TERMS
By consenting to these Terms of Service, you represent that you are of majority age in your state of residence, or/and you have given us your consent on behalf of your minor ward to use this website.
You may not utilize our services for any unauthorised or illegal reason nor you may, in the utilization of the Service, abuse any laws in your jurisdiction (includes but not limited to intellectual property laws).
You should not send any viruses or worms or any code which is destructive in nature.
Any infringement or breach of any of the Terms of Service will lead to termination of your Services.

SECTION 2 – GENERAL CONDITIONS
We reserve all rights to deny service to anybody for any reason whatsoever at any time.
You understand that your content (excluding your credit/debit card information), might be transferred unencrypted and include (a) transmissions over different networks; and (b) changes to conform and adjust to technical prerequisites of connecting devices or networks. Your credit/debit card information will always be encrypted during the transfer over networks.
You consent not to imitate, copy, duplicate, sell, resell or exploit any part of the content and services provided on the website, access to the content and service, or use of the service or any contact and content on the site through which the service is given, without express written authorization by us.
The headings utilized in the agreement are incorporated for convenience and will not restrict or in any case influence these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We will not be responsible if the information provided on this website is not precise, current or complete. Any dependence on the content/material on this website is at your own will and risk. We retain the right to make any modifications in the content(s) provided on this website however, we are under no obligation to keep the information provided on our website updated.

SECTION 4 – MODIFICATIONS TO THE SERVICE, PRICES AND REVENUE SHARING
Costs for our services are contractual in nature and shall be governed by independent contract. However, we retain the right to make modifications or discontinue the Service (or any part thereof) at any time without giving any notice.
Further, individual contracts entered with the Mentor(s), Mentee(s), College(s)/institution(s) shall be read in continuance of this policy and in case of any conflict between the terms of the contract and this policy, the individual contract will prevail.

SECTION 5 – SERVICES
Certain services might be accessible exclusively online through the website. We have made every possible effort to show as precisely as possible the details of the services provided by us.
We hold the right, however we are not obligated to restrict the sales of our Services to any individual, geographic area or jurisdiction. We may practice this right on a case-by-case basis. We retain the right to provide or reject the request for our services.
We do not warrant that the nature of any service, information, or other material bought or obtained by you will live up to your expectations nor shall be provide any alternative in case of dissatisfaction.

SECTION 6 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, you send certain particular submissions at our request or without our request you send innovative ideas, plans, proposals, suggestions or other materials, regardless of whether on the web, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, whenever, without any limitation, alter, duplicate, distribute, translate, publish, interpret and in any case use in any medium any remarks that you forward to us. We are and will be under no obligation (1) to keep any comments or remarks in confidence; (2) to pay the compensation for any comments or remarks; or (3) to respond to any such comments or remarks.
You agree that your remarks or comments will not violate any third-party rights, including copyright, privacy, trademark, personality or other individual or proprietary right. You further agree that your remarks or comments will not contain any illegal, obscene or abusive content or have any malware or computer virus that could in any capacity influence the operation of the Service or any connected site. You may not use a fake email address, profess to be someone other than yourself, or in any case misdirect us or any third parties regarding the source of any comments or remarks. You are exclusively liable for any comments or remarks you make and the accuracy of such comments and remarks. We assume no liability or responsibility for any comments or remarks posted by you or any other third-party.

SECTION 7 – PERSONAL INFORMATION
Our Privacy Policy governs the user information upon your submission on the website.

SECTION 8 – ERRORS, INACCURACIES AND OMISSIONS
There may be information on our website or in the Service occasionally that contains typographical blunders, omissions or inaccuracies that may identify with service descriptions, promotions, pricing, offers, availability and transit times. We retain all rights to address any omissions, inaccuracies or errors, and to update or change information or cancel transactions if any information in the Service or on any connected site is erroneous at any time without prior notice.
We are under no obligation to amend, clarify or update information in the Service or on any connected site, including without limitation, information related to pricing, except as required by law. No predefined update or refresh date applied in the Service or on any connected site, ought to be taken to demonstrate that all information in the Service or on any connected site has been altered or updated.

SECTION 9 – PROHIBITED USE
In addition to prohibitions given in the Terms of Service, you are prohibited from using the website or the contents on it: (a) for any unlawful reason; (b) to request others to perform or take part in any unlawful activities; (c) to violate any regulations, laws, rules or local statutes; (d) to encroach upon or violate our or others intellectual property rights; (e) to harass, insult, abuse, defame, harm, disparage, slander, intimidate, discriminate on gender basis, religion, sexual orientation, race, ethnicity, age, race, disability or national origin; (f) to submit misleading or false information; (g) to transmit or upload viruses or some other sort of malicious code that may be used in any capacity to influence the operation or functionality of the Service or of any connected site, other sites, or the Internet; (h) to gather or track the personal data of others; (I) to spam pharm, phish, spider, pretext, scrape or crawl; (j) for any immoral or obscene purpose; or (k) to meddle with or dodge the security features of the Service or any connected site, other sites, or the Internet. We retain all rights to end your use of the Service or any connected site for violating any of the restricted uses.

SECTION 10 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We have made our best efforts to list best talent of Mentor(s) however, we do not warrant that the outcomes that might be acquired from the use of the platform/service will be reliable and Satisfactory. We only provide platform for the Mentor(s), Mentee(s), College(s)/institution(s) to meet each other to provide and avail services/expertise of each other.
In no situation shall NavKiran, our directors, mentors, officers, representatives, employees, agents, affiliates, interns, contractors, service providers, suppliers or licensors be responsible for any injury, claim, loss, any direct or indirect, punitive, incidental, consequential or special damages of any sort including, without constraint lost profits, lost income, lost savings, loss of data or any other similar damages whether based in tort, contract, strict liability, or emerging from your use of any of the platform/service received by using the platform/service, or for some other claim related in any capacity to your use of the platform/service, including, however not restricted to, any omissions or errors in any content, or any damage or loss of any sort caused because of the use of the service or any content (or product) transmitted, posted or in any case made accessible by means of the platform/service, even if advised of their possibility.

SECTION 11 – INDEMNIFICATION
You consent to indemnify, defend and hold harmless NavKiran and our parent, affiliates, subsidiaries, partners, directors, officers, contractors, agents, service providers, licensors, suppliers, subcontractors, employees and interns, harmless from any demand or claim, including reasonable attorneys’ charges, made by any third-party emerging out of your breach of these Terms of Service or the records they incorporate by reference, or your infringement of any law or third-party rights.
SECTION 12 – SEVERABILITY
If any provision of these Terms of Service is resolved to be unlawful, unenforceable or void, such provision will in any case be enforceable to the extent permitted by appropriate law, and the unenforceable part will be considered to be severed from these Terms of Service, such assurance will not influence the legitimacy and enforceability of any other provisions.

SECTION 13 – ENTIRE AGREEMENT
Our failure to enforce or exercise any right or provision of these Terms of Service will not constitute a waiver of such provision or right. The term(s) of individual agreement entered byNaveKiran with the Mentor(s), Mentee(s), College(s)/institution(s), as far as the same is inconsistent with this policy, shall have an overriding effect over this Policy.

SECTION 14 – GOVERNING LAW
These Terms of Service and any other agreements whereby we give you Services will be administered by and understood as per the laws of India and jurisdiction of New Delhi.

SECTION 15 – CHANGES TO TERMS OF SERVICE
We retain the right, at our sole discretion, to change, replace or update any part of provision of these Terms of Service by notifying changes and updates on our site. It will be your responsibility to regularly check our site for any alterations. No individual notice will be provided to anyone. Your access or continues use of site or the Service following the notification regarding any alterations to Terms of Service establishes your acceptance to those changes.

SECTION 16 – CONTACT INFORMATION
You can reach us at queries@navkiran.net for any queries regarding the Terms of Service.

SECTION 17- PRIVACY POLICY
1. We will collect the data that you give/submit while using our site which will include your name, your telephone number, your address, your device ID, your email address, details of transaction(s), date and time of the transaction(s), and details regarding payment. We additionally collect data based on how your access or browse or use our site.
2. We respect and value your privacy. We use your own information which you make accessible to us, with the purpose of our business including confirming your identity, reaching you, for invoicing and other managerial work, and sending advertisements. Any data given by you to us will be highly confidential and we will not be sharing such data without your permission or consent. Nonetheless, we might need to utilize data given by you to internal purposes. We may need to disclose any/all data given by you to our permitted assigns and successors; such disclosure being crucial for running our business. We may need to disclose information whenever needed by relevant laws or whenever needed in any court order, judicial proceeding or legal process.
3. Kindly note that we accept online payments through a leading payment gateway service provider. Any financial data, for example, credit card details, given by you will be kept in an encrypted form by service provider and the employees of NavKiran (“NavKiran”) shall have no access to such data. We guarantee you that we will not keep your CVV number or PIN. Nonetheless, you may take note of that transmission of information over the Internet, or any form of electronic storage is not fully secure. We guarantee you that we will consistently attempt to turn to processes and methods which give most security and protection to the data you give, However, we cannot give total assurance and security. We would have no liability for any disclosure of information which happens because of (a) transmission blunders, (b) unauthorized access/act/omission, or (c) any third-party act or omission.
4. We use cookies and similar technologies to gather website usage information. In case you disable cookies or enable ‘do not track’ option, you will be unable to view certain segments or use certain services of this site.

SECTION 18- CONFIDENTIALITY
The users agree that information disclosed orally or in writing or made available by us to the user, including, but not limited to, information acquired from employees; trade secrets; strategic plans; invention plans and disclosures; customer information; software; partner channels; marketing studies; intellectual property; information relating to process and products, designs, business plans, business opportunities, marketing plans, finances, research, development, know-how or personnel; confidential information originally received from third parties; information relating to any type of technology, and all other material whether written or oral, tangible or intangible, shall be deemed “Confidential Information”. In addition, the existence and terms of this agreement shall also be treated as Confidential Information. The user agrees that any Confidential Information disclosed prior to the execution of this agreement during the course of execution of this agreement or thereafter was intended to be and shall be subject to the terms and conditions of this agreement. The user shall never disclose to any person or entity any of confidential information or its confidential marketing and training programs.

SECTION 19- OWNERSHIP, INTELLECTUAL PROPERTY RIGHTS AND LICENSING
1. Contents of this site including graphics, texts, icons, logos, study material/modules, crafts, audio clips, images, software and data compilations and other intellectual property are owned by Team NavKiran. The data/ study material/ content/ modules created on the website or using the tools of the websites or in collaboration with persons who you have met at or through NavKiran shall be of NavKiran. All titles, rights and interests related with the contents of this site lie with Team NavKiran and its affiliates. The users of this site will have a restricted, non-transferable, non-exclusive and revocable permit to use/access this site. You can access and use this site for any of the services that it offers to the users. You agree to not use any content of this site in any way for any commercial or non-commercial reason without express consent of NavKiran or its affiliates. You agree to not alter, modify, format, adapt, reformat, post, upload, reproduce, copy, publish, broadcast, perform, display, transmit, transfer, redistribute or disseminate any content or data of this website in any way.
2. You consent to not utilize any data mining tools, bots or some other device/tool/process/program/algorithm to gather, acquire or copy any content of this site without the express written consent of NavKiran or its affiliates.
3. In additions to this Privacy Policy, the Mentor(s), Mentee(s), College(s)/institution(s) shall also be bound by the terms of individual contracts entered with them.

SECTION 20- WAIVER
Any waiver of a default under this agreement must be made in writing and shall not be a waiver of any other default concerning the same or any other provision of this agreement. No delay or omission in the exercise of any right or remedy shall impair such right or remedy or be constructed as a waiver. A consent to or approval of any act shall not be deemed to waive or render unnecessary consent to or approval of any other or subsequent act.

SECTION 21- INJUNCTIVE RELIEF
The user hereby acknowledge (1) that the NavKiran will suffer irreparable harm if user breach his/her obligations under the terms of this policy; and (2) that monetary damages will be inadequate to compensate NavKiran for such a breach. Therefore user breach any of such provisions, then NavKiran shall be entitled to injunctive relief in addition to any other remedies at law or equity, to enforce such provisions.

SECTION 22- DISPUTE RESOLUTION
Any dispute arising out of this Privacy Policy or use of the website or relationship of parties arising out of this or any other Policy/Agreement or interpretation of clauses of this Policy/Agreement, the same shall be adjudicated by the Sole Arbitrator to be appointed by Hon’ble High Court of Delhi. The Arbitration proceedings shall be held at New Delhi within New Delhi District and will be conducted in accordance with the Arbitration and Conciliation Act 1996. That the Courts of Delhi shall have exclusive jurisdiction over the subject matter.